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May 19, 2020
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June 25, 2020
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Technology is advancing so quickly that it is
sometimes difficult to keep up. This is especially noticeable when it comes to updating
your legacy technology. If your business is running fairly smoothly, it would
not be unreasonable to let your systems continue as they are, simply making a
few repairs as needed. But there will come a time when you will have to
seriously consider the decision to modernize legacy systems.
The risk with maintaining the status quo is that there
will come a time when simple repairs or recoding
will no longer be the best option to keep your legacy technology running effectively.
Continuing to patch as needed in the short term could harm your business as it
could affect overall performance and customer experience in the long run.
If you are unsure about whether to make the financial
investment and update, there are a few considerations to help guide your
This is probably the most obvious indication that you may
need to update your software and data center. If you have implemented new
systems that aren’t compatible with your older systems, you are not running
efficiently and must consider new solutions. In addition, you may receive
complaints from clients or customers if your system is not working properly or even
completely incompatible with theirs. If so, modernization is a must.
Smartphone use has increased nearly 50% in the past
eight years alone, so people who use your system are most likely using it on
the go. This applies to your employees as well as your client base. Because
there are different platforms needed for smartphone compatibility, older
systems may not operate correctly on mobile devices.
Your employees may work remotely or in the field. If
the technology they have on their end is newer and faster than what your system
can handle, their productivity (and your bottom line) will suffer. The same
could be said for your client base. If they cannot get the answers they need
when they need them (due to your outdated system), they could take their
Like the decision to repair or replace a sentimental old
car as the cost to keep it on the road continues to rise, the same can be
applied to legacy technology.
Sure, you could continue to repair and use new code only
as needed, but if you start to tally up the costs of these patches, you will
probably find that you are actually throwing good money after bad. This is
wasted money you could use towards purchasing and implementing a new, updated
Whatever software you are using came with great technical support… once upon a time. However, as technology advances, those businesses have had to evaluate where they will be applying their own money and efforts. If more people are using a newer product, the companies will concentrate on supplying those users with full support. This, of course, means taking support away from other products. Eventually, support for older systems will disappear entirely, leaving you with no technical support for your system.
In addition, as older technology is phased out, it
will become more difficult to find skilled technicians to fix any problems that
arise. That will leave you either unable to fix the system or paying a premium
price for someone who knows how to work with it.
Beyond these few warning signs, there are other ways
to tell that it may be time to update. Evaluate your approach concerning your
own technology as you answer these questions:
If you answered yes to more than one of these, it is simply
time to upgrade.
Theoretically, your original system was a complete
package at one time. You probably did not implement a system that had holes in
it. But as you have continued to patch, it is exactly what you have allowed. There
are now gaps in your system that affect
the way it runs. Ignoring them will only cause more problems down the road.
You were able to fix one area of the system, but now
another portion is unstable, inconsistent, or flat out does not work. Your
attempt to fix a small problem has just turned into a bigger one. If you
attempt to fix the second problem, there is a strong possibility that it will
adversely affect another area and so on. You could continue to chase these
problems endlessly, but that is a waste of time and money.
This is similar to leaving problems unaddressed. Figuring
out a way to avoid a problem is just as unproductive as not addressing it at
all. The fact remains that there is an issue in your system that is still an
issue, which means your system is not at its peak capability.
Deep down, you may have dreaded the release because
you knew that it might not be fully implemented to
begin with. If you think about it, it is like trying to build something on a
faulty foundation. The release failed because there was not sufficient backup
coming from the old system.
If you do a thoughtful and thorough analysis of your system using these examples, you should be able to figure out easily if it is time for you to update your legacy technology.
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